What's automation worth to customer service teams?
342% ROI
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Staying Power
Engaged and satisfied contact center employees are:
8½ times more likely to stay on the job
16 times more likely to refer friends to their company
Learn how Intradiem generates significant savings through reduced employee attrition.
Media & Insights
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Intradiem’s solution uses real-time automation to:
- Proactively prompt agents into breaks, lunch, and end-of-shift
- Deliver training, coaching, and other development tasks at the right moments
- Alert agents when pre-set agent-state thresholds are exceeded
Intradiem’s AI-powered platform integrates easily with standard contact center technology systems and minimizes the time that agents, supervisors, and workforce managers spend on manual, low-value tasks – helping them feel more supported and valued.
With Intelligent Automation, agents feel more supported, and more focused on solving the customer’s issue.
That improves job satisfaction and contributes to significantly lower employee attrition.
Intelligent Automation for Your Contact Center
Give customer service teams the power to do more
Staying Power
Engaged and satisfied contact center employees are:
8½ times more likely to stay on the job
16 times more likely to refer friends to their company
Learn how Intradiem generates significant savings through reduced employee attrition.
Intelligent Automation Platform
AI Powered Technology for the Contact Center and Back Office
Discover the Total Economic Impact of Intradiem
*A commissioned study conducted by Forrester Consulting on behalf of Intradiem. Completed in January 2022.
Complete the form to view the Forrester study on the quantifiable benefits of Intelligent Automation
Intradiem’s solution uses real-time automation to:
- Proactively prompt agents into breaks, lunch, and end-of-shift
- Deliver training, coaching, and other development tasks at the right moments
- Alert agents when pre-set agent-state thresholds are exceeded
Intradiem’s AI-powered platform integrates easily with standard contact center technology systems and minimizes the time that agents, supervisors, and workforce managers spend on manual, low-value tasks – helping them feel more supported and valued.
With Intelligent Automation, agents feel more supported, and more focused on solving the customer’s issue.
That improves job satisfaction and contributes to significantly lower employee attrition.
Intelligent Automation for Your Contact Center
Give customer service teams the power to do more
