Join us for the Webinar

Learn what is needed to optimize call center operations and effectively monitor, manage performance, and engage your remote agents.

INTRADIEM IS TRUSTED BY CONTACT CENTERS LIKE YOURS

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Workforce Automation. Guaranteed Savings. Guaranteed Results.

How to Manage and Optimize Remote Agent Performance in Your Virtual Contact Center 

Optimize Management of Remote Agents
Monitor service levels and volume across channels. Alert agents to move to a ready state to take calls when volume spikes.
Real-Time Communications and Training
Deliver critical updates without impacting service levels.
Most Centers Today are not set up to manage a remote agent workforce.
Intradiem enables you to effectively manage your contact center employees when your managers cannot be physically present.

Register now to join the webinar on 3/31

 

HEAR WHAT ONE OF OUR CUSTOMERS HAS TO SAY

“The demands of the contact center are becoming increasingly challenging. Innovation and Automation are no longer nice-to-have's, but critical dependencies for success.“

Kevin Jolliffe, Contact Center Executive

Free Webinar | March 31 • 11AM ET

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